Privacy Policy

1. Overview

HSKExam is an online exam and learning platform designed to help users prepare for the HSK exam through practice tests, performance analysis, and AI-assisted feedback.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

We use your information to:

• Provide exam functionality and learning features
• Analyze exam performance and generate feedback
• Improve the quality and reliability of the Service
• Manage user accounts and subscriptions
• Communicate with users regarding support or service updates

We do not use your data for advertising profiling.

4. AI & Exam Content Processing

HSKExam uses automated systems, including AI services, to analyze exam responses and generate feedback.

• AI processing is used only to provide exam scoring, analysis, and learning support.
• User-submitted content is not used to train public or general-purpose AI models.
• AI feedback is provided as a learning aid and should not be considered a final or authoritative evaluation.

5. Data Storage & Security

We take reasonable technical and organizational measures to protect your information.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we strive to protect your data using industry-standard practices.

6. Sharing & Third Parties

We may share limited information with trusted third-party service providers solely for the purpose of operating and improving the Service, including:

• Analytics providers (e.g. Google Analytics) to understand how users interact with the Service. Analytics data is collected in an aggregated and anonymized form and is used solely to improve product functionality and user experience.
• Payment providers (e.g. Creem) to process subscriptions and payments securely.

We do not sell, rent, or trade your personal data to third parties, and we do not use your data for advertising or marketing profiling.

7. Cookies & Analytics

HSKExam uses cookies and similar technologies for the following purposes:

• Basic site functionality
• Usage analytics and performance monitoring (e.g. Google Analytics).

Analytics data is collected in an aggregated and anonymized form to understand how users interact with the Service and to improve product experience. We do not use analytics data for advertising, remarketing, or user profiling.
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service.

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent where applicable

To exercise these rights, please contact us at [email protected].

9. Data Retention

We retain personal data only for as long as necessary to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required by law.

10. Children’s Privacy

HSKExam is not intended for children under the age of 13. We do not knowingly collect personal data from children.

11. International Users

HSKExam is operated from the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the U.S. or other jurisdictions.

We take steps to comply with applicable data protection laws, including GDPR where relevant.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Email: [email protected]